Payment Policy

 

1. Introduction

At Dealza.com.au, we aim to provide a seamless and secure payment process for all our customers. By purchasing from our website, you agree to the terms of this Payment Policy, which outlines the payment methods we accept, payment processing, and any applicable charges. This policy is in compliance with Australian Consumer Law and relevant industry standards.

2. Accepted Payment Methods

We offer a variety of payment methods to ensure a convenient shopping experience. The following payment methods are accepted:

  • Credit and Debit Cards: Visa, MasterCard, American Express
  • PayPal: PayPal is available for customers who prefer to pay securely through their PayPal account.
  • Other Payment Methods: We may offer additional payment methods, such as Afterpay, depending on availability and location.

3. Payment Processing

  • Secure Transactions: All payment transactions on Dealza.com.au are processed through secure payment gateways. We use encryption technology to ensure your payment information is protected.
  • Payment Authorisation: When you place an order, we will authorize the payment through the chosen payment method. Your payment will be deducted when your order is confirmed and processed.
  • Currency: All payments on Dealza.com.au are processed in Australian Dollars (AUD). If you are shopping from outside Australia, currency conversion charges may apply, depending on your payment provider.

4. Billing Information

  • Accurate Information: When placing an order, you must provide accurate and up-to-date billing information, including your full name, billing address, phone number, and valid payment details.
  • Fraud Prevention: To prevent fraud, we may request additional verification of your identity or payment details before processing your order. This may include contacting you for more information or verifying your payment method.

5. Payment Security

  • SSL Encryption: All sensitive payment information, such as credit card details, is transmitted through a secure SSL (Secure Sockets Layer) connection. This ensures that your personal and payment details are encrypted and protected during transactions.
  • Third-Party Payment Processors: Payments are processed by trusted third-party payment providers. Dealza.com.au does not store your payment information and is not responsible for the actions or policies of these third-party processors.

6. Payment Confirmation

  • Order Confirmation: Once we successfully process your payment, we will send you an order confirmation email with the details of your purchase. This email serves as a receipt of your transaction.
  • Failed Payments: If your payment fails or is declined, your order will not be processed. You will be notified of the issue, and you may be prompted to select an alternative payment method.

7. Payment for International Orders

  • Currency Conversion: For international customers, your payment will be processed in Australian Dollars (AUD). Your bank or payment provider may charge currency conversion fees or foreign transaction fees, which are not the responsibility of Dealza.com.au.
  • Customs and Import Fees: International customers are responsible for any customs duties, taxes, or import fees that may apply to their order upon arrival in their country. These fees are not included in the order total and are subject to the regulations of the destination country.

8. Payment Disputes and Chargebacks

  • Disputing a Payment: If you believe there has been an error with your payment or billing, please contact us within 30 days of the transaction. We will work to resolve any issues promptly.
  • Chargebacks: If you initiate a chargeback with your payment provider, we reserve the right to cancel your order and report the chargeback to the relevant authorities. If the chargeback is deemed to be invalid, you may be liable for any costs incurred by Dealza.com.au as a result.

9. Sales Tax (GST)

All prices displayed on Dealza.com.au include Goods and Services Tax (GST) as per Australian tax laws. GST will be calculated at checkout and is included in the final purchase price. For international orders, GST will not be applied, but customs fees may be applicable.

10. Payment Errors and Mispricing

  • Errors in Pricing: While we make every effort to ensure the accuracy of our pricing, errors may occur. If we discover an error in the price of an item in your order, we will notify you as soon as possible. You will be offered the option to accept the correct price or cancel the order.
  • Mispricing: In the event of a significant mispricing, we reserve the right to cancel the order and issue a full refund to you. You will be notified via email if this happens.

11. Payment Terms for Subscription or Recurring Payments (if applicable)

If you are subscribing to a recurring payment service or product, the following terms apply:

  • Recurring Charges: By subscribing to a service or product with recurring payments, you authorize us to automatically charge your chosen payment method on the specified billing cycle (e.g., monthly, annually).
  • Cancellation: You may cancel your subscription at any time by contacting our customer support team. Cancellation will take effect at the end of the current billing cycle.

12. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

Phone: +61422721385

Email: william@dealza.com.au

Address: 569 George Street, Sydney New South Wales 2000, Australia.